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- The ‘average customer’ model is dead, long live personalization!
- Covid-19 recovery – User behaviour data of prospective travellers (August 2020)
- Opportunity through crisis – deeper connections with your customers (part 2)
- Opportunity through crisis – deeper connections with your customers (part 1)
- Demystifying applied AI: How to get past the limitations of persona-based user profiling and capitalize on machine learning