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Why personalization and digital empathy are replacing the ‘average customer’ quest

Why personalization and digital empathy are replacing the ‘average customer’ quest

by Helge Moser | Sep 23, 2015 | General

It was great to see and meet some of you at the fvw Kongress in Essen last week. For those of you who weren’t there, bd4travel had a nice booth in the heart of the event, and several of our team were on hand to answer questions and attend to prospective and existing...

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