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- Why personalization and digital empathy are replacing the ‘average customer’ quest
- Video of Andy Owen-Jones, CEO and Co-Founder of bd4travel: “Stop ignoring what your customer is telling you – using massive data to understand what clients really want”
- Innovation in Travel award for bd4travel within the Travel Weekly Globes 2019
- Why A/B testing can do more harm than good + How to make better decisions
- Travel Hero Podcast with Andy Owen Jones